Rated in the nation’s top 10 communities by the Center for Digital Government’s 2015 survey, Tallahassee, Florida, was honored in a Nov. 6 Nashville award ceremony for its innovative management via various technological applications.
The annual Congress of Cities and Exposition, sponsored in Nashville, Tennessee, by the National League of Cities, underscored Tallahassee’s solutions in the areas of customer service, infrastructure management and financial methods, notably the city’s “DigiTally” mobile app, online electric outage reporting program and account management.
Local Tallahassee City Commissioners Scott Maddox, Nancy Miller and Gil Ziffer attended the annual event, at which Tallahassee Mayor Andrew Gillum praised the system for making local government more accessible and transparent.
“DigiTally is a great resource for getting information, but more importantly, it has created a direct channel for citizens to report issues and get results,” Gillum said.
The Digital Cities Survey, established in 2000 to foster collaboration among cities, counties and regions, focuses on four broad categories of citizen engagement, policy, operations, technology and data. Winners are selected for aligning their technology with municipal goals, saving tax dollars, improving transparency and generating unique projects.
Center for Digital Government Executive Director Todd Sander noted that this year’s winners are utilizing cloud services, data analytics and mobile apps to help residents connect with government easily.
“These cities are true innovators, and we applaud their efforts to increase transparency and open government, encourage citizen participation and enhance cybersecurity,” Sander said. “Congratulations to the winners.”
The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government.