Travel-industry veteran Alexandria Marren is joining Hertz Global Holdings as executive vice president of North American rental car operations, Hertz announced Monday from its Estero, Florida, office.
"Alex is an exceptional leader who brings to Hertz a track record of results across a broad range of operational and customer service roles," John Tague, Hertz president and CEO, said. "As an executive, she has demonstrated that she can consistently deliver high-quality service combined with efficiency, effectiveness and exceptional financial performance."
With over 30 years of experience and leadership in operations and customer service functions, Marren comes to Hertz from ExpressJet Airlines, part of SkyWest Inc., where she was COO. She led SkyWest’s ExpressJet division, driving a turnaround to best-in-class among regional carriers for operational performance, plus improved financial results.
“I am excited to be joining the Hertz team and working with everyone to deliver service excellence to our customers," Marren said. "Hertz is an iconic brand with broad reach and a rich tradition of innovation and a reputation for premium service. I am honored to be part of the team."
Additionally, Dewayne Kirkham, with the company for 19 years, has been named senior vice president and general manager of off-airport operations. He will be responsible for over 3,000 U.S. locations.
"Dewayne's years of experience leading our rental car operations in the field, including on and off-airport, make him ideally suited to bring a focus of improved financial performance and responsible growth to our off-airport locations," Tague said.