All Destin area Gulf Power customers are cautioned against giving out any information during telephone calls lately placed by impersonators who are claiming to represent the utility company, the Okaloosa County Sheriff’s Office stated recently.
Typically, a deceptive phone call will involve a claim that the consumer’s electric bill is past due and threats to cut power unless credit information is provided immediately. If call recipients comply, the scammer usually uses their credit card information to make fraudulent purchases.
Gulf Power wants Florida customers to remember that company representatives will never ask for personal information such as credit card numbers over the phone; they will never ask for money during a home visit; and all personnel display authentic Gulf Power badges complete with picture I.D., including the staffer’s name.
While the sheriff’s office stated that businesses are primarily being targeted at this time, residential consumers should also remain alert and stay updated on Gulf Power’s policies to avoid being scammed.
Customers can call Gulf Power at 1-800-225-5797 to confirm the identity of anyone who claims to represent the company. Additionally, any customer can report a fraud or scam by calling the Okaloosa County Sheriff’s Office Crime Prevention Unit at 850-651-7410.