Duke Energy Florida says power restored to majority of its customers

Duke Energy Florida said Monday that thanks to the efforts of thousands of linemen, contractors and staff pulling 16-hour days over the weekend, power has now been restored to almost 300,000 customers affected by Hurricane Matthew.

Duke Energy said users in Orange, Seminole and most of Lake County were back on the grid by the end of the weekend and as of Monday afternoon, approximately 8,500 customers,  mainly in hard-hit Volusia County were still without power.

The company anticipated having all impacted consumers back online by midnight Monday. Now that over 95 percent Duke Energy’s customers have had their power restored, the utilitysaid it is addressing more specific outage scenarios, such as cases of meters or other equipment damaged during the hurricane, with individual inspection and repairs.

"As our crews and contractors work to restore power to the last of our Florida customers who were affected by Hurricane Matthew, I'd like to express my appreciation for the patience and understanding our customers have shown," Luis Ordaz, Duke Energy Florida storm director, said. "Despite challenges our crews sometimes encounter during the process, we always work as quickly and as safely as possible to restore power following storm damage."

Duke Energy cautions residents that damages may require the work of a licensed electrician.

Customers can check www.duke-energy.com\outagemap or text STATUS to 57801 for updates; or call the Customer Care Center at 800-700-8744 for individual restoration times.

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